Refund Policy

We want every client to clearly understand our refund and rescheduling rules after payment. The following policy applies to health assessments, expert consultations, and related plans offered by OriginWell Alliance LLC.

Health Assessment & Plans

Once you have started submitting the health assessment questionnaire, or our team has begun analyzing your profile and preparing your plan, fees are non-refundable. If you have not yet started the questionnaire and our team has not yet begun work on your plan, you may contact us to request a refund.

Consultation

Rescheduling a booked consultation is available with advance notice — please contact us ahead of time and we will help arrange a new time. Late cancellations or no-shows for a scheduled consultation are non-refundable.

Digital Reports & Personalized Plans

Health assessment reports, root-cause analyses, and nutrition intervention plans are considered delivered once sent or made available to you, and are non-refundable after delivery.

How to Request a Refund

If you believe you qualify for a refund under the terms above, please contact us as soon as possible after payment using the email below, along with your order details. We will review your request and process approved refunds back to your original payment method; processing time depends on your payment provider.

Disputes

If you have any concerns about charges or refunds, please reach out to us directly first — we will do our best to resolve the matter. We reserve the right to review refund requests on a case-by-case basis.

Contact Us

If you have any questions about this Refund Policy, please contact us at [email protected] .