Privacy Policy

OriginWell Alliance LLC ("we," "us," or "our") respects and protects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and health consulting services. By using this website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Basic contact information: name, phone/WeChat, email address
• Health questionnaire and profile data: health status, lifestyle habits, lab reports, and other information you provide in our assessment
• Payment-related information: order records and payment status (sensitive payment details such as full card numbers are handled directly by our third-party payment processors and are not stored by us)
• Website usage data: collected via cookies or similar technologies to improve site experience

2. How We Store Information

Your information is stored on access-controlled database servers, accessible only to authorized team members who need it to provide our services. We use reasonable technical and administrative safeguards to protect your information from unauthorized access, disclosure, alteration, or deletion.

3. Whether We Share Information

We do not sell or rent your personal information. We may share necessary information with third parties only in the following circumstances:

• Payment processing: with providers such as Stripe or PayPal, to the extent required to complete a transaction
• Service delivery: with cloud hosting and data storage providers, to operate the website and consulting services
• Legal requirements: when required by law or to protect our legal rights

4. Cookies

This website uses cookies and similar technologies to maintain login sessions, remember your preferences, and analyze site usage in order to improve your experience. You can manage or disable cookies through your browser settings, though this may affect certain website functionality.

5. Health Information

The health assessments and consulting services provided on this website are for health education and wellness management reference only and do not constitute a medical diagnosis or treatment recommendation. We treat any health-related information you provide with reasonable care and use it solely to deliver personalized health consulting services to you.

6. Your Rights

You have the right to request access to, correction of, or deletion of the personal information we hold about you. To exercise these rights or if you have questions about this policy, please contact us using the email below.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] .